It's been windy for a day or two--particularly yesterday afternoon and evening, but it's also pretty breezy this morning, as well. Once again, I sit here and look out the window of my office as the sky continues to get lighter. The trees are still shadows, no real color to them, but the branches move in the wind.
I could tell on the way in that it's been pretty brisk outside lately because, after I turned off Lawrence onto the side streets that take me to the office, it was a veritable graveyard of leaves, twigs, branches, and clumps of all three.
The amusing part was that there's a huge limb in the parking lot here. Guess it's been windy.
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Also. Today's bit of immense frustration.
Say you work for a software company, okay? In fact, say you're a support engineer for said software company. A client comes to you with a problem that turns out to be a bug, and your development group gives you a workaround--not an actual fix, but a workaround, to make sure that the product remains functional.
With me?
Okay. Say, now, that every year your company has this 'user conference' thing, where clients can go meet-and-greet both other users of the product, as well as attend seminars put on by product management, development, and support.
You're working on an issue for one of the clients who's at this user conference thing, and he's running into this bug that you only have a workaround for, and not a fix.
The Monday morning after the user conference, you get email from the client: 'We had a number of interesting conversations with development at the conference. One of the things they pointed out was that [this workaround you've given me] should be built-in. Would it be possible to get a fix?'
This is the part where my head exploded this morning. I've only been telling these fuckers in development to fix this problem for TWO YEARS, that a workaround is good, but we need to get a fix, and now, THEY'VE told a client that it should be fixed--something WE'VE BEEN BITCHING ABOUT FOREVER, but they've IGNORED ME when I bring it up. ARRRRRRG.
As if I'm responsible for the code or something, and not just passing along what development gives me. Fucking hell.
I hate my job.
And this fucking 5am bullshit
SSSSSSSSSS
UUUUUUUUUUU
CCCCCCCCCCCCC
KKKKKKKKKKK
SSSSSSSSS!
Ahem.
Posted by Liz at May 10, 2004 05:52 AM